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Sapphire 1500 Visco Memory Layer Mattress
£480.00
Taxes included.
Shipping calculated at checkout.
Boasting a 7.5cm Visco Memory layer to give a weightlessness and ultra comfort feeling. Total depth of 25cm. And finished in a luxury knitted removable cover.
- 1500 Pocket Springs
- 75mm Visco Memory Foam
- Kay-flexfoam
- Luxury Knitted Cover
Bed pictured is not included
£160.00
Pay in 3 Instalments
Mattress Delivery
Your mattress has been vacuum-packed using the latest technology
for ease of storage and transportation. Your mattress should not be kept rolled for longer than necessary. Ideally, your mattress should be
unpacked immediately and certainly no later than 2 months pocket sprung rolled and 3 months for foam from the date of purchase.
2. You should unpack your mattress carefully to avoid any damage. Be careful when using sharp instruments, and keep any wrappings away from the reach of children.
3 Your mattress may have a slight odour to begin with, but this will disperse over time. This is perfectly normal, and the chemicals used are non-toxic; however, please allow the Mattress time to air properly prior to initial use. Continue to allow the mattress to air regularly throughout its initial use to speed up the dispersal of any odours.
4. Your Mattress initially will take a few hours to expand to its full height.
5. Regular rotation of your mattress is necessary to allow the foam to settle evenly. We recommend a rotation of 180 degrees on every bedding
change. This will also enable the fillings to settle evenly. Even with regular turning and or rotating, some impressions will remain in the normal mattress. Be careful when rotating your mattress, as the foam can easily be damaged and pulled away from the edges.
6 Your mattress should be kept on a solid base for best results; however, bases with slats should not have gaps any wider than 5cm (2",) or the warranty may be affected
7 Your mattress is designed for even weight dispersal whilst sleeping. Sitting on the mattress edge for long periods of time may cause stress and damage to the mattress, which may affect the warranty.
8 Your mattress may have a removable cover, which should be dry-cleaned. We do not recommend cleaning the covers via a washing machine or a tumble dryer, as either could shrink and damage the cover
9. A mattress protector should be used to keep your mattress clean. Spillages and soiling on the foam may affect the performance of your mattress and also your warranty.
10. If you have never slept on a Memory Foam Mattress, this will be a whole new experience and will feel different to more traditional mattress constructions. Please allow a period of time to adjust to the sleeping surface before realising the benefits of a mattress of this type.
11. Do not remove the fire label on your mattress. This has your individual batch code. Removal will void the warranty.
Mattress Warranty
We offer a minimum 12-month guarantee effective from the original date of purchase.
In the unlikely event that any problem is found during the first year of its use, which is attributable to poor workmanship or faulty raw materials, then in the first instance, please report this matter to your retailer, and providing the care instructions have been followed, our supplier will undertake to repair or replace the product completely free of charge.
In addition to our manufacturer's 12-month guarantee, your purchase has a further 4-year limited warranty (foam only). Should your product develop a manufacturing defect within this timescale, you may be able to claim under the warranty. The warranty is effective from the date of purchase, and to claim, you must have the original receipt of purchase. In the first instance, please report this matter to your retailer, preferably in writing via letter or e-mail, stating the nature of the fault backed up by photographic evidence. Under the terms of our warranty, we will impose a charge on a sliding scale based on the age of the mattress plus delivery costs. The older the item, the more you will be required to contribute.
Up to 12 months = Free of charge replacement
1 to 2 Years = 20% charge of the purchase price (excluding courier charges)
2 to 3 years = 40% charge of the purchase price (excluding courier charges)
3 to 4 years = 60% charge of the purchase price (excluding courier charges)
4 to 5 years = 80% charge of the purchase price (excluding courier charges)
As we continually develop and update our product range, an identical replacement may not be available at the time. In such an event, you will receive a comparable replacement product. Supplier reserves the right to change any material used in the manufacturing process at any time.
Exclusions to the Warranty
The warranty will not cover a fault if it is deemed to show any of the following:
• Any abuse, misuse or general wear and tear.
• Any causes other than faulty manufacture or materials.
• Where the product has not been protected and is in a soiled or unsanitary condition.
• The use of an unsuitable base or foundation (see Care Guide).
• Where the Product Care Guide instructions have not been adhered to.
NB: It is not uncommon, through constant usage, that the mattress has permanent indentations up to 2.5cm. This is most commonly caused by customers' own sleep patterns. Similarly, softening of the foam over time is normal and does not constitute a manufacturing fault.
Unfortunately, perceptions of comfort and firmness levels are largely subjective and, as such, are not covered by this warranty.
The terms of this warranty are not transferable, and this does not affect your statutory rights.
TERMS & CONDITIONS
Please see the full list of T&Cs here
*Terms & conditions apply - see here
Why Choose Us?
Discover what makes us stand out from the rest
Quality Tested
Our warehouse team perform quality checks on all orders before dispatch
Fast Delivery
Express shipping available to get your order to you quickly
Expert Support
Our dedicated team is here to assist you every step of the way
Secure Payment
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Frequently asked questions
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is the return policy?
We offer a Free Returns Policy on orders within 14 days of delivery. See more details here
How much does shipping cost?
- Shipping is calculated based on your location and the items in your order.
- Our regular shipping fee is £5.99 for any orders under £100.
- Orders over £100 will qualify for Free Shipping, unless the delivery is to Scotland or a Fragile item, which will incur a £29.99 Secure Shipping Fee.
