Delivery Info

Service Update

We are currently dispatching all in stock items as normal, as well as running free click and collect appointments in store on Saturdays. There may be some delay to postage items once dispatched due to courier capacity, please note this is beyond our control.

Furniture Orders

Please see the image below to determine the delivery charge for furniture items in your area.


£49    £99    £99+   □ No delivery available

If you live outside our normal delivery areas, please email us for a personal quote.

Smaller Orders

Please see the table below to determine the delivery charge for smaller items and accessories.

Service About Price
Click & Collect If you’re local, you can pay for your order online and collect it from our Byker shop while you’re out and about. We’ll let you know when your order is ready. FREE
Standard Postage* For smaller items, we’ll deliver your order via a reputable courier. This is usually Hermes or Royal Mail. £5.99
Lighting Direct Ship All our lighting is dispatched direct from the manufacturer for a smoother service. £10

*Lots of our postage orders are delivered within 5 working days, but please allow up to 14 in the rare case there’s a delay.

We aim to dispatch all in-stock smaller items the same day, and these deliveries will typically take 3-5 working days. We are unable to request a specific delivery date or time but the courier will contact you directly by text or email with your tracking information and information on delivery times where possible.