Delivery Info

COVID-19 Update

Although we’re doing our best to maintain normal reliable service, some of our couriers and manufacturers are still experiencing delays. For this reason there might be a small delay in us getting some items to you. If this is the case, we’ll let you know as soon as possible.

For smaller in-stock items please allow up to 7 days for delivery, and for larger furniture please allow up to 21 days.

Furniture Orders

Please see the image below to determine the delivery charge for furniture items in your area.


£49    £99    £99+   □ No delivery available

If you live outside our normal delivery areas, please email us for a personal quote.

Smaller Orders

Please see the table below to determine the delivery charge for smaller items and accessories.

Service About Price
Click & Collect If you’re local, you can pay for your order online and collect it from our Byker shop while you’re out and about. We’ll let you know when your order is ready. FREE
Standard Postage* For smaller items, we’ll deliver your order via a reputable courier. This is usually Hermes or Royal Mail. £5.99
Lighting Direct Ship All our lighting is dispatched direct from the manufacturer for a smoother service. £10

*Lots of our postage orders are delivered within 5 working days, but please allow up to 14 in the rare case there’s a delay.

We aim to dispatch all in-stock smaller items the same day, and these deliveries will typically take 3-5 working days. We are unable to request a specific delivery date or time but the courier will contact you directly by text or email with your tracking information and information on delivery times where possible.